Monthly Archives: August 2018

RDP failed, and got system event ID 36870 fatal error occurred when attempting to access the SSL server credential private key.

It’s a wired issue.
Port 3389 is open, and can telnet to it. But if try to RDP to the server, the RDP connection will failed immediately.
And in system event log, there is an error message said “Description: A fatal error occurred when attempting to access the SSL server credential private key.”

After investigation, found out this issue was caused by the incorrect file permission were set on files within C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys.

So the fix is, grant system full control access to folder C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys as well as all files within this folder.